What is psychotherapy?

Psychotherapy is a form of talk therapy that is done with a Registered Therapist. The aim of psychotherapy is to relieve distress by exploring feelings; helping to change behaviours and habits; and promote healthy coping. Success in therapy begins with forming a strong therapeutic relationship with a therapist who allows you to feel supported, heard, and cared for.

What happens in a first therapy session?

You will be welcomed into the process of virtual therapy by going over a couple of forms relating to what it means to consent to therapy and securing confidentiality. You will be invited to share what brought you to therapy and you will be asked some questions so that I can learn a little bit more about you. I invite you to bring any comfort items to a first session that help you feel relaxed and ease your nerves! Feel free to make yourself a tea or coffee, or bring your pet to your virtual session!

What is the usual timing of sessions and how long can I expect to be in therapy?

Sessions are typically 50-55 minutes with the last 5-10 minutes dedicated to booking your next appointment. You and I will discuss the length of therapy and collaborate on a therapy plan that meets your needs. I book for weekly, bi-weekly, every third week, and monthly sessions. The spacing in-between sessions and the timing of your sessions depends on your therapy goals, your personal needs, and your preferences. Please let me know your therapy timing objectives and a schedule may be collaboratively decided upon. I also offer “booster sessions” for clients who have wrapped-up therapy and wish to have a “booster session” later down the road.

What if I need to cancel or reschedule my session?

Please provide 48 hours notice to cancel or reschedule an appointment. This can be done by emailing:

sarah@sarahsuteypsychotherapy.com

Missed appointments or late cancellations will result in full payment for the session.

Can I contact Sarah between sessions?

You may reach out between sessions if you are in need of cancelling or rescheduling an appointment. Please note that I do not engage in email psychotherapy or crisis intervention. Please be mindful of what you decide to communicate via email. If you are in an emergency situation, please call 911 or proceed to your nearest emergency room for immediate care. Email is monitored Monday- Friday 9am-5pm. Please note that a response may take up to 48-72 hours.

Are sessions covered under OHIP?

OHIP does not cover Psychotherapy services. Many insurance plans will cover Psychotherapy services by a Registered Psychotherapist. Please ensure you check with your insurance provider prior to scheduling any sessions to ensure my Psychotherapy services are covered by your plan. At this time, I do not offer third party, direct billing. I will provide you with a detailed receipt to submit to your insurance provider.

How do I pay for sessions?

Terms for payment are due on appointment date and time. Electronic transfer and acceptable credit transactions are methods of payment that are accepted. Payment details will be provided to you during your first appointment.

Are crisis counselling or emergency sessions offered?

No. Crisis counselling support and/or “emergency sessions” are not offered at this time. There are many supports available, should you need to speak to someone in a crisis. Please see some options below:

• Distress Centre Niagara: 1-905-688-3711

• Good2Talk: 1-866-925-5454

• COAST (Crisis Outreach and Support Team): 1-866-550-5205

• Birchway Niagara Crisis: 905-356-5800

• Suicide Crisis Helpline: Call or Text: 9-8-8

• HERE 24/7: 1-844-437-3247

• Call 911, or go your local emergency department

Didn’t see your question answered?

Please don’t hesitate to email if you have any questions that were not answered here, or would like some clarification regarding any services provided!